diff --git a/config/portal.php b/config/portal.php
index f707bec7..ddeba901 100644
--- a/config/portal.php
+++ b/config/portal.php
@@ -21,7 +21,7 @@ return [
     // Experimental proposal only; functional approval and operational SLA remain pending.
     'opportunity_modular_profiles_qa_enabled' => env('PORTAL_OPPORTUNITY_MODULAR_PROFILES_QA_ENABLED', false),
     'opportunity_other_qa_subtypes' => [],
-    'operator_name' => env('PORTAL_OPERATOR_NAME'),
+    'operator_name' => env('PORTAL_OPERATOR_NAME') ?: 'Tempo, Lda.',
     // Tempo, 19/10/2026: institutional contact; commercial department remains separate.
     'institutional_contact_email' => env('PORTAL_INSTITUTIONAL_CONTACT_EMAIL', 'comercial@tempo.co.mz'),
     'support' => [
diff --git a/resources/js/components/tempo-footer.tsx b/resources/js/components/tempo-footer.tsx
index 5fbfd045..5245c022 100644
--- a/resources/js/components/tempo-footer.tsx
+++ b/resources/js/components/tempo-footer.tsx
@@ -10,8 +10,9 @@ const navigation = [
 
 export function TempoFooter() {
     const { t, language } = useTempoUi();
-    const { portalInstitutionalContactEmail } = usePage<{
+    const { portalInstitutionalContactEmail, portalOperator } = usePage<{
         portalInstitutionalContactEmail?: string | null;
+        portalOperator?: string | null;
     }>().props;
     return (
         <footer
@@ -27,6 +28,9 @@ export function TempoFooter() {
                     >
                         <PortalProductIdentity />
                     </Link>
+                    <p className="text-sm text-slate-300">
+                        {t('Operado por')} {portalOperator || 'Tempo, Lda.'}
+                    </p>
                     <div className="flex items-start gap-4">
                         <MapPin
                             className="mt-1 size-[22px] shrink-0 text-[#ed1c24]"
diff --git a/resources/js/pages/portal/services.tsx b/resources/js/pages/portal/services.tsx
index 9f287808..2bea10ee 100644
--- a/resources/js/pages/portal/services.tsx
+++ b/resources/js/pages/portal/services.tsx
@@ -432,9 +432,10 @@ function Simulator() {
 }
 
 export default function Services(p: Props) {
-    const { flash, auth } = usePage<{
+    const { flash, auth, portalInstitutionalContactEmail } = usePage<{
         flash?: { success?: string };
         auth: { user: unknown };
+        portalInstitutionalContactEmail?: string | null;
     }>().props;
     const currentUrl = usePage<{ url: string }>().url;
     const filter = useForm({
@@ -1053,6 +1054,19 @@ export default function Services(p: Props) {
                     <>
                         <section className="space-y-3">
                             <h2 className="text-xl font-bold">Contactos</h2>
+                            {portalInstitutionalContactEmail &&
+                                portalInstitutionalContactEmail !==
+                                    p.contacts?.email && (
+                                    <p>
+                                        Contacto institucional:{' '}
+                                        <a
+                                            className="underline"
+                                            href={`mailto:${portalInstitutionalContactEmail}`}
+                                        >
+                                            {portalInstitutionalContactEmail}
+                                        </a>
+                                    </p>
+                                )}
                             {p.contacts?.email && (
                                 <p>
                                     Email:{' '}
@@ -1073,9 +1087,8 @@ export default function Services(p: Props) {
                             )}
                             {!p.contacts?.email && !p.contacts?.phone && (
                                 <p>
-                                    Utilize o formulário para contactar a
-                                    equipa. Os contactos directos ainda não
-                                    estão publicados.
+                                    Para pedidos de apoio ao investimento,
+                                    utilize o formulário desta página.
                                 </p>
                             )}
                         </section>
diff --git a/tests/frontend/portal-institutional-contact.test.mjs b/tests/frontend/portal-institutional-contact.test.mjs
new file mode 100644
index 00000000..aa5310c5
--- /dev/null
+++ b/tests/frontend/portal-institutional-contact.test.mjs
@@ -0,0 +1,53 @@
+import test from 'node:test';
+import assert from 'node:assert/strict';
+import fs from 'node:fs';
+import { compileFunction } from 'node:vm';
+import { createRequire } from 'node:module';
+import React from 'react';
+import { renderToStaticMarkup } from 'react-dom/server';
+import ts from 'typescript';
+
+const require = createRequire(import.meta.url);
+const Empty = () => null;
+const passthrough = ({ children }) => React.createElement('div', null, children);
+
+function load(file, page) {
+    const code = ts.transpileModule(fs.readFileSync(new URL(file, import.meta.url), 'utf8'), {
+        compilerOptions: { module: ts.ModuleKind.CommonJS, jsx: ts.JsxEmit.ReactJSX, target: ts.ScriptTarget.ES2022 },
+    }).outputText;
+    const module = { exports: {} };
+    const aliases = new Proxy({ default: Empty }, { get: (target, name) => name in target ? target[name] : Empty });
+    compileFunction(code, ['require', 'module', 'exports'])((name) => {
+        if (name === 'lucide-react') return aliases;
+        if (name === '@inertiajs/react') return {
+            Link: 'a', Head: Empty, usePage: () => page,
+            useForm: (data) => ({ data, errors: {}, processing: false, setData() {}, post() {}, reset() {} }),
+        };
+        if (name === '@/components/tempo-brand') return { useTempoUi: () => ({ t: (text) => text, language: 'pt' }), TempoSocialLinks: Empty };
+        if (name === '@/pages/investment/shared') return { Frame: passthrough };
+        if (name.startsWith('@/')) return aliases;
+        return require(name);
+    }, module, module.exports);
+    return module.exports;
+}
+
+test('footer identifies the decided operator without implying a public partnership', () => {
+    const { TempoFooter } = load('../../resources/js/components/tempo-footer.tsx', {
+        props: { portalOperator: 'Tempo, Lda.', portalInstitutionalContactEmail: 'institution@example.invalid' },
+    });
+    const html = renderToStaticMarkup(React.createElement(TempoFooter));
+    assert.match(html, /Operado por.*Tempo, Lda\./s);
+    assert.match(html, /mailto:institution@example.invalid/);
+    assert.doesNotMatch(html, /parceria com a APIEX/);
+});
+
+test('support distinguishes the existing institutional contact from dedicated support', () => {
+    const { default: Services } = load('../../resources/js/pages/portal/services.tsx', {
+        url: '/apoio', props: { auth: { user: null }, portalInstitutionalContactEmail: 'institution@example.invalid' },
+    });
+    const html = renderToStaticMarkup(React.createElement(Services, { section: 'support', contacts: {}, countries: [] }));
+    assert.match(html, /Contacto institucional/);
+    assert.match(html, /mailto:institution@example.invalid/);
+    assert.doesNotMatch(html, /Os contactos directos ainda não/);
+    assert.match(html, /utilize o formulário desta página/);
+});